ITIL Foundation


Course Overview

TITL Foundation7,000.00 INR

The Foundation level is the entry level qualification which offers you a general awareness of the key elements, concepts and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

After passing the ITIL® Foundation training and examination, you can expect to gain a general overview and basic understanding of ITIL®.

If you want to progress to the next level within the ITIL® qualifications scheme, the ITIL® Intermediate level, you need to have first passed the ITIL® Foundation qualification.

Course Objective

  • Understanding of the ITIL® framework.
  • Understanding of how ITIL® can be used.
  • Enhance IT service management within an organization.
  • IT professionals or others working within an organization.
  • Contribute to, ongoing service improvement.

Target Audience

  • IT consultant .
  • Those responsible for the support and implementation of Information Technology will benefit from this course.

Eligibility Criteria

  • There are no prior requirements to attend this Foundation module.
  • Please note however that you will be expected to do some pre‐course preparation and evening study during the course.

Course Duration

  • The full course is run over 2 days.
  • In 16 hours of discussion including exam preparation.
  • Post training support for 6 months.

Learning Outcomes

  • Service management as a practice (comprehension).
  • The ITIL® service lifecycle (comprehension).
  • Generic concepts and definitions (awareness).
  • Key principles and models (comprehension).
  • Selected processes (awareness).
  • Selected functions (awareness).
  • Selected roles (awareness).
  • Technology and architecture (awareness).
  • Competence and training (awareness).

Course Highlights

  • 2 Days interactive classroom instructor led session.
  • Training designed to impart knowledge.
  • Exam fee included.
  • Sample practice test included.
  • Very high pass rate.
  • Tips and tricks to pass the exam.
  • Comprehensive courseware as deliverable.
  • Accomplished trainer.

Why Cosmic Knowledge Tech

  • Have trained 1000+ professionals.
  • Unique Training delivery: outcome based learning.
  • Feedbacks that we are proud of.
  • Post training support by trainers.
  • Ask for free session to know the difference.