Refund Policy

This Policy covers Refund policies. CKT is a Customer Service Driven Organization focused on providing high level Instructor Led Trainings. However, Operational issues can affect our services. To facilitate the customer to make informed choices prior to the enrolments and to aid CKT Staff, this policy has been made available.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange

Refund Mode:

Refund will be processed through same mode and orders for books can be cancelled within 1 hour of order placing and for the same refund shall be processed through same mode within 10 working days

Note:

Customer has an option for batch transfer . Batch transfer would be done free of cost if request is received 14 working days prior to the batch date . Rs. 300 would be charged for Batch transfer option for less than 12 days prior to the Batch launch date.
Customer is expected to produce Documentation proof to the Satisfaction of the Accounts department for processing the Refund under the Partial Refund Policy. Customers need to read the Refund policy prior to the Enrolment.

Batch Postponement:

CKT to provide services as per schedule. Postponement and cancellation is done only in inevitable situation. CKT reserves the right to postponement of batches. The communication on the batch postponement would be provided 3 working days prior to the scheduled batch launch. Refunds are not applicable for batch postponement. Refunds can be sought for batch cancellation.

Batch Cancellation:

A Batch is considered as cancelled only in the following situations.
1. CKT makes a formal announcement on the cancellation.
2. Batch has been postponed on more than 2 occasions and CKT does not provide any rescheduled dates.
(i) Refunds can be sought for Batch Cancellations.
(ii) The Refunds are applicable only for the tuition fee paid.
(iii) Refunds are not applicable for fee paid towards Materials, Certificates and any other obligations.